Replacing Lost Jewelry

Missing or lost half of a earring charm or hoop? Please fill out the following form to help us quickly identify the correct product to better serve you. At this time we are only able to replace jewelry from 2018 collection season to the current collection season. After you submit the form, we will assess whether we have the product available in stock or if it is possible to have it made for you in which the lead time currently is 8-10 weeks from the time the order placement.

Made to Order / Special Order:

Once a made to order/special order has been place, it can not be cancelled or returned. These items are Final Sale and payment is required upon order.

*Discount / Promo Codes do not apply.

Business Hours: Monday through Friday 9:00am-5:00pm PST (Excludes Holidays)

  • Please upload clear images of product(s) that you would like to replace.
    Drop files here or
    Accepted file types: jpg, png, pdf, Max. file size: 50 MB, Max. files: 4.
    • (Please be as detailed as possible. Include stone, metal (White Gold, Yellow Gold, Silver, Mixed Metal, etc.), quantity you are looking to purchase.